This company has done right by me when other companies tried to b.S me into buying things i didn't Need used them 3 time for my hvac system
The nicest people. Polite, thorough, an excellent installation at a condo we just purchased in O C. The Trane System we had was 40 years old, and still working. But the extreme cold was taxing it past it's limits. Protech did a priority install, as a favor!!! Such a great install, in less than 6 hours. A special note to Mrs Wendy, the Office Mgr. One of the sweetest and Smart people to deal with in the industry. And the the Owner. Smart, Honest, Reliable, and a nice Man!!! These are the people to install your next system Folks!!!
I have an additional comment to my original 5 review. To insure future customers that ProTech is the Company to do business with. Along with their excellent installation and politiness.... plus the wonderful way they treat you, I drove back home and talked to an old friend in the HVAC business. When I told him about the great customer service, the Equipment that was installed, and the price the Owner charged me... My friend said, "That is all he charged you in Ocean City?" "HE treated you well" And Protech , based on the E Shore, did just that, at a time when we really needed a little extra help!!! God has a way of sending it to you. Don't smoke see anyone else. This company, are the crew you want!!!
My wife and I recently purchased a place in Ocean City. Something we always wanted. Heatpump was 40 years old. Needed a quick replacement. Protech installed it 2 days after Christmas. The whole system.. Smart people, Polite, and nice. An excellent installation, and they it explained it's operation to me. A remote thermostat, on your phone App. And they installed that for me too, and explained it. And don't leave out Mrs Wendy, the Office Mgr. The smart, sweetest person you would ever want to talk too. Organized, super nice.. And last, the Owner. Another nicer,down ro earth person. Explained my options. Gave a good price. Knows his job well. A good person Also. These are the people you to install your next system.
Morgan is a very knowledgable, thorough, professional and friendly person. I would highly recommend ProTech HVAC/OC for all your heating, air conditioning and hot water tank needs. They are a very customer focused, reasonable & honest company .
Fast service, dependable and HONEST!!
REPLY FROM THE BUSINESS
Thank you Veronica! We look forward to continue to service you in all your hvac needs!
Great dependable company. Had an emergency July 4th they came right out and fixed the problem. Will continue to use them and will recommend them to everyone.
Great people and great service. We not only use them for our business, but also for our residential service. Honest and professional. Making a mistake to call anyone else but PROTECH!
REPLY FROM THE BUSINESS
Thank you for taking the time to do a review.
Pro tech just did a fast and convenient AC repair this morning - their staff was courteous and professional. Thanks Pro-Tech!
REPLY FROM THE BUSINESS
Thank you for taking the time to do a review.
Very prompt and professional. They replaced our full system and did it quickly and without any issues. Rocco Jr was excellent. Would recommend.
The technician, C. Hastings, provided top notch service. He patiently listened to all of my many questions and took his time to answer each one. Mr. Hastings reviewed each of my options with me to allow me to make an informed decision about what I could do to resolve my air conditioning situation. Mr. Hastings was very professional and efficient. I will definitely use Pro Teach HVAC again for any future needs.
4.5 out of 5
REPLY FROM THE BUSINESS
Thank you for taking the time to do a review.
Service was excellent, I’ve had absolutely no problems at all
This company deserves 5 stars. Their professionalism and customer service is TOP NOTCH. They call twice a year to keep my system running like new. Rocco and Tran are our favs. If you need maintenance or a new system, please call PROTECH HVAC in White Plains, MD for all of your needs.
REPLY FROM THE BUSINESS
Thank you so Much for your extra nice review. Miss you!
PROTECH HVAC is a top shelf company with experienced and professional staff. Call them today and don’t delay!
Prompt, efficient, knowledgeable I love my Mitsubishi
Contacted for a 2nd estimate using the exact same HVAC system as first estimate. PROTECH pricing saved me over $1,000, with was completed in 1 day. Staff was polite & knowledgeable I highly recommend them.
Protech is reliable, they do great work, and they charge very fair prices. I've used them more times than I can count for routine preventative maintence at various properties (my residential home and my investment rentals), and I've used them for larger installation projects as well. They once handled an emergency replacement of a hot water heater that started leaking at a rental property while I was at an out of town conference. They were a life safer, completing the entire replacement project before I got back (I don't know what I would have down without them in that situation).
Discover why customers trust PRO TECH HVAC for reliable, high-quality service. Their honest feedback highlights our commitment to excellence, professionalism, and customer satisfaction every time.